Frequently Asked Questions
Everything you need to know about your Scarlet Clothing experience.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. As we curate various styles, we recommend checking the individual garment measurements against your own to ensure the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your new look sooner.
Do you ship internationally?
Yes, Scarlet Clothing ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How should I care for my Scarlet garments?
To maintain the quality of your clothing, we recommend following the care label instructions inside each piece. Generally, washing in cold water and hanging to dry will extend the life of your fashion items.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.